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Australian Customers can expect their delivery within 6 working days for standard post, and within 4 working days for express post. These time frames are set by Australia Post which is our shipper.
Except for sale items, we gladly offer returns for un-opened un-used products within 30 days from purchase.
Simply contact us via our website, or send an email to hello@earthiekoala.com. Let us know your order number so we can issue the refund using the same payment method used for the purchase.
Please note that you are responsible for the return shipping cost. This cost is non-refundable.
Return address: PO Box 444 Brighton, SA 5048
